Skills Development - Customs Training
Practical and Relevant Training Courses
Whether you are just starting your international trade journey or want to take your knowledge to the next level, our practical courses cover everything you and your employees need to know to import and export efficiently.
From understanding import-export procedures to avoiding the most common global trade issues, we include both theory and real-world examples to make each session engaging and informative.
You will leave with useful tips, valuable solutions and advice on cost-saving and compliance, as well as the confidence to implement your new-found knowledge within your business.
Keep Abreast of Industry Changes
Global trade is constantly changing and the introduction and revision of new regulations and legislation brings challenges for businesses trying to keep their goods moving efficiently around the world.
Whatever your level of experience there is always something new to learn, and ongoing training and knowledge top ups are essential to keep you and your team up to speed.


Expert Knowledge of International Trade
Our training is delivered by Rachel Stockton, a highly experienced and passionate customs consultant. Institute of Export-qualified, her obvious enthusiasm for everything customs, imports and exports makes her an excellent teacher and she boasts a vast amount of theoretical knowledge backed up by real-life experience and an impressive track record.
How to Export
Your essential introduction to trading overseas.
How to Import
Learn about importing goods to the UK.
Customs Procedures & Documentation
Understand the rules and how to stay compliant.
Commodity Codes
Learn how to classify products correctly.
Incoterms
A complete guide to Incoterms and their importance
How to Export
Covering all the basics, from your responsibilities as an exporter to understanding the regulations, this introductory-level course will give you the knowledge you need to expand your business globally and seize new international opportunities.
Expect to cover:
– What to consider before you start exporting
– Exporters responsibilities overall
– Documentation requirements
– Customs requirements for exports
– How to classify your goods correctly
– Exporting to different parts of the world
– Translating the jargon


How to Import
Learn more about importing to the UK with this comprehensive course, packed full of essential knowledge. Covering all you need to know about working with overseas suppliers, including customs compliance and paying duty and VAT, it is an excellent foundation for anyone wanting to start importing or improve their processes.
Expect to cover:
– What you need to know before you start importing
– Choosing a shipping company
– Import procedures
– Commodity codes and why they are so important
– Origin of goods rules
– Valuation of goods
– Working with HMRC
Customs Procedures & Documentation
Trade with confidence and avoid significant fines or seizure of goods with our guide to customs procedures, documentation and compliance. This in-depth course is designed to explain the complex rules and regulations surrounding imports and exports and help you understand the procedures and paperwork you need in place to keep your goods moving around the world.
Expect to cover:
– Documentation best practices
– The importance of accuracy
– Customs classification, origin of goods and valuation of goods processes
– Customs special procedures and their benefits
– The impact of non-compliance


Commodity Codes
Learn how to classify your goods correctly to minimise your costs and stay compliant at all times. Anyone can fall foul of incorrect commodity codes and even experienced importers and exporters will benefit from the tips and insights provided in this specialist course.
Expect to cover:
– What a commodity code is and how they are assigned
– The importance of commodity codes
– How to choose the right code
– The impact of using the wrong code
– How the code affects customs duty and taxes
– What to do if codes are incorrect
– How to dispute an incorrect code
Incoterms
Designed to explain the complicated subject of Incoterms, this detailed course is an essential addition to any importer’s training. Delivered by an ICC Incoterms registered trainer, you will learn how Incoterms impact on your deliveries, understand the valuation methods and discover how to identify the best Incoterm to suit your business.
Expect to cover:
– The Incoterms rules
– An explanation of each of the eleven Incoterms
– Understanding the relative benefits of each
– How Incoterms impact on your deliveries
– Which Incoterms are best for you?
– Other associated obligations

Training Delivered in a Way to Suit You
All of our courses can be delivered in-person or remotely via video link. We know that everyone has different requirements, levels of knowledge and ways of learning, so we adapt our offering to suit your needs.
Inhouse Training
Your team and their knowledge and understanding are what keep you from potentially incurring huge fines so it makes sense to invest in their training and development. All of our training courses can be delivered either in person or online, making it a convenient and cost-effective way to educate your whole team.
One-To-One Training
For new starters or to provide a deep-dive into specific topics, our one-to-one training packages offer a more personalised learning experience. Available online or in person, at your place of work or another convenient location, a one-to-one session is a great way to ensure employees receive the relevant and targeted guidance and support they need to add value to your business.
Bespoke Training
Our public training sessions are an opportunity to bring individual team members up to speed without incurring the cost of a whole team or one-to-one session. Please contact us for details of forthcoming public training events.
Public Training
All of our courses can be tailored to meet the specific requirements of your business, whether that is by changing the content slightly or creating an entirely new curriculum. Whatever you and your team need, from an introduction to the essentials to an advanced-level refresher, we have the knowledge and experience to deliver.
Contact Us
If you are interested or have any questions about any of our training courses, please feel free to reach out.